In this privacy statement, we will answer key questions concerning the processing of personal data by TopOfMind. We would like to provide you with clear information on this subject and with full transparency. Our contact details can be found at the bottom of this page.
The General Data Protection Regulation (GDPR) has been in force since 25 May 2018. This new regulation, known in French as the “Règlement général sur la protection des données” (RGPD), applies throughout the European Union and mainly concerns the retention and protection of personal data.
Certain types of data reveal something about you, such as your name, address or age. If this data (or combination of data) can be linked to you, it is known as personal data. Examples include your postal or e-mail address, as well as your first name combined with your date of birth. If third parties gain possession of this personal data, they must handle it with care. A photo or video can also be considered as personal data.
TopOfMind only processes personal data from persons, with whom we have, wish to have or have had a direct or indirect relationship. This includes, for example, data concerning:
Persons who have showed an interest in TopOfMind by completing a contact form on our website.
Persons linked to a company or organisation, with which we have, wish to have or have had a relationship.
It is mainly used for purely practical purposes, including all kinds of administrative processes linked to invoicing, offers, etc. If you enter into contact with us using a form on the website, we need your personal data so that we can get back in touch with you.
Data can also be used for promotional or marketing purposes, such as telling you about new projects or sending you information of a general nature. What if you do not wish to receive any information from us? You only have to click “Unsubscribe” in the e-mail that you have received. Your e-mail address will then be deleted and you will no longer receive any automatic e-mails from us until you re-subscribe.
If you apply for a job, you are personally responsible for the content of your CV and application letter that you will be asked to provide.
Unique personal data refers to sensitive data, such as information concerning a person’s health, criminal record, ethnic origin or race. We only process unique personal data if it is legally required, with your consent or if you ask us to do so. In the latter case, we only process this data if it is necessary in order to provide our service.
At TopOfMind, your personal data can only be consulted by TopOfMind employees.
TopOfMind cannot exchange data with third parties without the express consent of the relevant persons. Contact us at firstname.lastname@example.org to ask for an overview of all the personal data that we process, which concerns you. Your personal data is stored carefully and is not processed for longer than necessary for normal use. We can make changes at your request (for example, change of address). If e-mails are exchanged using forms on our website, it is possible that the site developer may monitor them for statistical and technical purposes. In this context, no data is retained for future use and data is only used to ensure that the relevant forms are working properly.
Data linked to customers is kept for as long as necessary, so that administrative or accounting tasks can be completed. Data obtained using a form on this website is stored for as long as it is required for the relevant communication.
If you unsubscribe from the newsletters (for example, using MailChimp), e-mail addresses will be kept in limited form, so that statistical information can still be generated, such as the number of subscriptions over the years. No more e-mails will be sent to you automatically without your prior authorisation.
Data will be stored either internally, on secure computers, or on web servers at Combell (www.combell.be), with access being protected by Combell.
Of course! Contact us at email@example.com and ask us to send you all your data. We will reply as quickly as possible. If you wish, you can ask for changes to be made or for all your data to be deleted.
Any data that you provide will remain in the European Union and is fully covered by the legal requirements of the GDPR.
For any questions or complaints regarding the processing of personal data by TopOfMind, or if you would like an overview of the available information or possibly wish to have it changed or deleted, you can simply contact us at firstname.lastname@example.org. If you feel that your data has been misused, you can also contact the Privacy Commission.
At TopOfMind, all personal data is processed using in-house software (e.g. when invoicing and sending files) or MailChimp (www.mailchimp.com – when processing e-mail addresses for mailings). This software is managed exclusively by TopOfMind employees who ensure that your personal data is recorded in the correct fashion.
Contact details for TopOfMind
Hugo Verrieststraat 51
T +32 (0)51 69 03 43
TopOfMind will ask for your details in 3 situations:
(1) General contact form: in this case, we will ask for your name and e-mail address. We need this information so that we can contact you. We will also ask you what we can do for you, so that we can put you directly into touch with the appropriate employee. You also have the option of adding a message, in which you can write your question or comments. Your current IP address will also be saved, in order prevent any misuse.
This data is stored until the end of the necessary communication, in order to follow up your request.
(2) Application form: we need your name and e-mail address so that we can contact you. We will also ask for your CV and an application letter, in order to make an initial selection as part of the recruitment process. If you have an online portfolio, you also have the option of attaching it. Your current IP address will also be saved, in order to prevent any misuse.
This data may be stored in order to prepare an in-house recruitment list, which may later be consulted by TopOfMind, if it is found that additional employees are required.
(3) Client Area: so that you can access our Client Area, we need your identification data (e-mail address and password). This data is only used for authentication purposes and will not be sent to us under any circumstances. You have the option of ticking the “Remember Me” box; a cookie containing your identification data will then be saved, so that you do not have to enter it when you next visit the website. This cookie is saved on your computer in encrypted form.
This data is not retained after this point.
TopOfMind may send you (automatic) messages, such as an acknowledgement following an enquiry or application, or an automatic reply if an employee is absent. It is not possible to unsubscribe from these service messages. TopOfMind considers them essential for a good user experience.
If you would like us to delete all the data that we have about you, please send a request to email@example.com. We will try to reply to your request as quickly as possible, while taking account of all the legal and accounting requirements.
For other messages, you have the option of unsubscribing by means of an OPT-OUT included in each e-mail. All automatic messages will include an “Unsubscribe” link. If this is exceptionally not the case, you can always let us know at firstname.lastname@example.org.
For users of the TopOfMind Client Area and/or Backstage, it is possible to save a cookie that records your identification information securely on your computer. This box can always be unchecked, so that no data is stored.
The content of www.topofmind.be is put together with the greatest possible care. Although TopOfMind takes every care to obtain correct, complete and up-to-date information from sources that are considered reliable, TopOfMind does not provide any explicit or implicit guarantee concerning the accuracy, completeness and up-to-dateness of the information available on or via this website. TopOfMind does not guarantee that this website will function perfectly or without interruption.
Whenever TopOfMind offers links to other (third party) websites, including its own creations or recommended articles, this does not mean that TopOfMind recommends the products and services offered on or via these websites or confirms the information. The use of such links is entirely at your own risk. TopOfMind declines any responsibility for the content, use or availability of such websites. TopOfMind does not verify the truthfulness, accuracy, reasonableness, reliability and completeness of the information available on such websites.
TopOfMind declines all responsibility for any direct, indirect, private, accidental, material or consecutive damage, regardless of whether TopOfMind is aware of the possibility of this damage, which may arise in any way, but without necessarily being limited to (i) malfunctions, viruses or other faults affecting devices and other software linked to access to this website or its use, (ii) information made available on or via this website, (iii) interception, modification or improper use of information sent to TopOfMind or to you, (iv) the functioning or unavailability of this website, (v) any abusive use of this website, (vi) the loss of data, (vii) downloading or use of software made available by this website or (viii) use of third parties linked to the use of this website. This exclusion of liability extends to administrators and (voluntary) employees of TopOfMind.
TopOfMind reserves the right to change, at any time, information made available on or via this website, including the text of this disclaimer, without any other form of communication concerning this matter. It is recommended that you regularly check whether the information made available on or via this website, including the text of this disclaimer, has been changed.
The entire content, documents, published illustrations, logos, photos and other parts of this website are the property of TopOfMind and various illustrators, photographers and partners. If you wish to use all or part of this content, contact TopOfMind at email@example.com.